Hande Hospital, a leading healthcare provider, needed an e-commerce platform to sell healthcare products, services, and online consultations. The goal was to create a seamless online shopping experience for medical equipment, health products, and allow patients to book consultations easily.
Key Challenges
Complex Product Categories:
The hospital’s product catalog included medical equipment, prescription services, and health packages, which required a user-friendly categorization and filtering system.
Limited Online Presence:
The existing website lacked e-commerce functionalities, making it difficult for customers to purchase health products or book consultations online.
Inefficient Booking System:
Patients struggled to book online consultations due to a slow, outdated system, resulting in missed opportunities and reduced engagement.
Results
Custom E-Commerce Platform:
Syntologic developed a responsive, easy-to-navigate e-commerce website that allowed users to browse products by category, purchase medical equipment, and book consultations seamlessly. This resulted in a 45% increase in online sales within the first two months.
Improved Booking System:
We built a custom scheduling system for online consultations, allowing patients to choose available time slots. This feature reduced appointment booking time by 50% and enhanced patient satisfaction.
Enhanced User Experience
The website’s new design offered a clean, professional look that made it easier for patients to find and purchase healthcare products, leading to a 35% boost in user engagement.
Secure Transactions:
With SSL encryption and secure payment gateway integrations, Hande Hospital's platform ensured customer confidence, leading to a 25% reduction in cart abandonment.